Address: , Idaho Springs CO 80452
Book Direct with the Owner at Upper Clear Creek Half-Day Whitewater Rafting From Idaho Springs with Accommodation Seattle in Idaho Springs, for all your Attraction and travel needs.
Itinerary4.5 based on 10 reviews
*I haven’t done the trip yet- but here is my experience THUS FAR* AWEFUL CUSTOMER SERVICE. Every time I had to call, which I understand higher call volumes, hence my patience at the beginning, I would be on hold for over an hour at a time. There would be times I would be sent to voicemail AFTER the hour. The ONE of of 7 times I called, I finally reached someone who was beyond rude and hung up on me!! The first time I was trying to get ahold of them back in June 2021, was because they charged my card double and the amount stayed pending in my account for two weeks. Called my bank to figure out what to do and they said it had to be processed by AVA before I could even try to ask for a refund. Took me over three days to get ahold of them through phone and fb messenger. The second time I was calling was because they never sent me an email with any confirmation regarding my trip. Had no idea where to show up, what to bring, no emails no texts no nothing. After calling I STILL got nothing, as of today, July 18th. And I know they have my correct number AND email address as I get their marketing emails all the time now. (Which I understand, I work in marketing and their email campaigns are great- just not the actual email I’ve been waiting for). I booked this trip at the beginning of July, my experience is the last week of July. I leave in less than a week and have no idea where I’m supposed to be going. Really really disappointed in how everything has been handled this far. And if I hadn’t already booked and paid, I’d be switching companies in a heartbeat.
Awesome experience with AVA! Joe was a phenomenal guide, he clearly knew the river well and navigated with ease. It’s beyond important to pay attention to your guide or else you will fall out, like four members of our raft did. Joe helped everyone he could get back in the raft safely and the bus driver was waiting on shore to help the ones who had drifted too far. The crew at AVA take safety seriously. I highly recommend purchasing water socks as well as wet shoes for rafting, in case you fall out and lose a shoe as a couple of us did on this trip, then you have a back up layer. For a beginner I might not do this trip unless you are willing to pay close attention to the instructions and have people on board that you trust will do the same. Overall highly recommend AVA for a fun and safe time on the river!
Our family of 6 all had a great day navigating the white waters of the Clear Creek with Simon our guide. Simon was great, he had great stories of the rapids and past adventures. We thought this may be too difficult for my wife and I, but Simon got us off every rock we climbed up on. My boys also loved trying to follow the directional orders that Simon barked out. Exciting and a great time for all of us.
If you are given Dandy as a guide, you are in for a treat. The views and adventure take your breath away but Dandy made our trip all the better. My family and I were first time white water rafters but Dandy had the experience and training to safely navigate the waters and giving us an unforgettable experience. I would highly recommend AVA for any adventure they provide. Thank you AVA and Dandy for your good work!
Just book it!!! We had a BLAST! Group of 10 divided into two rafts. Our guide was Shaun and he was AMAZING!! Extremely personable and very knowledgeable. Thoroughly enjoyed our afternoon with him on the river. GREAT Level I4 rapids. The footholds in the raft were something I hadn’t seen before and definitely made us feel more secured in! Highly recommend this group.
We had a blast rafting down upper clear creek! Our guide Seth was personable, knowledgeable, and lots of fun to be around! Was definitely shorter than I thought, only about 2.5 hours including travel time on the bus, maybe around an hour on the water. I liked that they had helmets with attachments for my go pro camera, so I got great footage! Next time we'll go another rapid class up and a longer day!
Me and my family spent some time in Colorado last week and decided to make rafting our big event as it would be a new experience for all of us. We were initally booked somewhere else. However, as a result of the pandemic plans changed and we had to find somewhere else to go. Luckily we did and it was AVA! It was a bit of a drive but ended up being totally worth it. We were a group of 7 in total, split between two rafts. I can safely speak for everyone when I say we all had an incredible time. Rafting was so much fun and the only compliant was it ended too soon. Our guides, Dandy and Brett, were both absolutely spectacular. They were both friendly, knowledgeable, and absolutely instrumental in making our first rafting experience unforgettable. We cannot recommend AVA, and Dandy and Brett as guides in particular, enough! If you're in the area check it out (even if it's a bit of a drive)!
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